What makes Sheba different from the sanitary products I buy at my local store?

Sheba sanitary products are made from organic cotton and are biodegradable. This is unlike your conventional sanitary products whose ingredients are heavily sprayed with toxic pesticides, herbicides, and fungicides. Organic cotton is grown without chemical pesticides and is completely natural. We also ensure that our products are safer for the environment as well by ensuring that our packaging is made from recycled cardboard and that the products’ individual wrapping is biodegradable.

Sheba Shipping Policy?

Delivery Areas

National delivery

Delivery Times

Mondays – Fridays, 08:00 – 17:00
Please allow 1-4 days for delivery from confirmed and paid order.
*Based on demand, delivery days & times may vary.

Delivery Costs

Free shipping on orders over R500. Orders below R500 will be charged a R99 delivery fee (nationwide) and R75 in Cape Town and Surrounding areas. 
Shipping orders are calculated based on postal code during check-out.
*If a promo code is used and the discounted order value falls below R500, a R99 shipping fee will be added, as the shipping fee is calculated on the total order of check-out.

Delivery Procedure

1. You will receive an email notifying you 24 hours before your order will be dispatched.
2. You will receive a SMS or email with live-tracking for when the driver is en route with your order.
*If you cannot be reached for delivery, your order will be scheduled for the following day.

How much is delivery?

Standard Cape Town deliver is R75 and If you are outside Cape Town, a shipping fee of R100 is charged to your order.

Where do you deliver to?

South Africa

When will I receive my order?

Orders are received between 1-4 business days.

I want to order Sheba for my business. How can I go about this?

Please email us on so we can work together to make this partnership work.

Is my account secure?

We understand that your information is sacred to you and your safety. We therefore take your privacy very seriously.  We therefore use the best data, and security services to ensure that your account is secure.

Sheba Privacy Policy



This Privacy Policy describes the policies and procedures of Sheba Feminine Hygiene, here on out referred to as Sheba, (“we”, “our” or “us”) on the collection, use and disclosure of your information on (the “Site”) and the services, features, content or applications we offer (collectively with the Site, the “Services”). We (Sheba) are the data controller.


What does this Privacy Policy cover?


This Privacy Policy covers the treatment of personally identifiable information (“Personal Information”) gathered when you are using or accessing the Services. This Privacy Policy also covers our treatment of any Personal Information that our business partners share with us or that we share with our business partners.

We are committed to protecting your privacy online. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.

We reserve the right to change this privacy policy from time to time by changing it on the Website and website. This privacy policy was last updated on July 05 2020.


Information we may collect from you


We may collect and process the following information about you:

  • Information (such as your name, email address, postal address, billing address, telephone number, payment information, occupation, how you heard of use) that you provide by using products on the Website or completing forms, including if you register as a user of the Website, upload or submit any material via the Website, request any information, or enter into any competition or promotion we may sponsor;
  • In connection with an account sign-in facility, your log-in and password details;
  • Details of any transactions made by you through the Website;
  • Communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Website or its content; and
  • Information from surveys that we may, from time to time, run on the Website for research purposes, if you choose to respond to, or participate in, them.


Account Information


When you create an Account, you will provide information that could be Personal Information, such as your password and email address. You acknowledge that this information may be personal to you, and by creating an account on the Services and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous. We may use your contact information to send you information about our Services, but only rarely when we feel such information is important. You may unsubscribe from these messages through your Account settings, although we, regardless, reserve the right to contact you when we believe it is necessary, such as for account recovery purposes. If you access the Services through your Facebook ID, you are allowing the Services to access your information. We will use all information available that we may receive through your Facebook account in accordance with Facebook’s policies and your account privacy settings selected through Facebook, so please review such policies and settings.


Financial Information


If you purchase products through the Services, your financial information, such as your payment method (valid credit or cheque card number, type, expiration date or other financial information), is collected and stored by our third party payment processing company (the “Payment Processor”), and use and storage of that information is governed by the Payment Processor’s applicable terms of service and privacy policy. We currently use SagePay / Netcash as our Payment Processor ( In order to facilitate your order transactions, we collect and store your credit card expiration date and the last four digits of your credit card number, but no other financial information.


You are under no obligation to provide any such information.  However, if you should choose to withhold requested information, we may not be able to provide you with all or some of the services.

When you visit the Website, we may automatically collect additional information about you, such as the type of internet browser you use, any website from which you have come to the Website and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server.  You cannot be identified from this information and it is only used to assist us in providing an effective service on the Website and to collect broad demographic information for aggregate use.


User Content; Testimonials/Reviews


Some features of the Services may allow you to provide content to the Services, such as written comments and testimonials. All content submitted by you to the Services may be retained and used by us indefinitely, even after you terminate your account. We may continue to disclose such content to third parties, as described in this Privacy Policy.


Email Communications


We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service. In order to improve and provide the Services, we may also track your usage of and interaction with our emails, such as opens and clicks.




When you visit the Website, our web server sends a cookie to your computer. Cookies are small pieces of information which are issued to your computer when you visit a website and which store and sometimes track information about your use of the Website.  A number of cookies we use last only for the duration of your web session and expire when you close your browser.  Other cookies are used to remember you when you return to the Website and will last for longer.

We use cookies to:

  • Remember that you have visited us before; this means we can identify the number of unique visitors we receive. This allows us to make sure we have enough capacity for the number of users that we get;
  • Customise elements of the promotional layout and/or content of the pages of the Website;
  • Collect anonymous statistical information about how you use the Website (including how long you spend on the Website) and where you have come to the Website from, so that we can improve the Website and learn which parts of the Website are most popular with visitors;
  • Gather information about the pages on the Website that you visit; and
  • Remember your login session so you can move from one page to another within the Website.


Some of the cookies used by the Website are set by us, and some are set by third parties who are delivering services on our behalf.

Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set.  You can also learn more about cookies by visiting which includes additional useful information on cookies and how to block cookies using different types of browser.  Please note, however, that by blocking or deleting cookies used on the Website, you may not be able to take full advantage of the Website.

Our cookies:

Essential session management

  • Creating a specific log-in session for a visitor to our Website in order that the site remembers that a visitor is logged in and that their page requests are delivered in an effective, secure and consistent manner.
  • Recognizing when a visitor to the Website has visited before; this means we can identify the number of unique visitors we receive to the Website and allows us to make sure we have enough capacity for the number of users that we get.
  • Recognizing when a visitor to the Website is a registered member.
  • We may also log information from your computer including the existence of cookies, your IP address and information about your browser program in order to allow us to diagnose problems, administer and track your usage of our services.


  • Customizing elements of the promotional layout and/or content of the pages of the Website for example by storing a country code and providing users with content relevant to their country.

Performance and measurement

  • Collecting statistical information about how our visitors use the Website so that we can improve the Website and learn which parts are most popular to visitors.

In addition to cookies, tracking Gifs may be set by us or third parties in respect of your use of the Website. Tracking Gifs are small image files within the content of the Website or the body of our newsletters so we or third parties can understand which parts of the Website are visited and whether particular content is of interest.


Uses made of your information


We will use the information you provide to:

  • Enable us to process your orders and to provide you with the services and information offered through the Website and which you request;
  • Administer your account with us;
  • Verify and carry out financial transactions in relation to payments you make online;
  • Audit the downloading of data from the Website;
  • Improve the layout and/or content of the pages of the Website and customise them for users;
  • Identify visitors to the Website;
  • Carry out research on our users’ demographics and tracking of sales data;
  • Send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you do not object to being contacted for these purposes.
  • We will send analytics to our retail partners but such analytics will not contain any personally identifiable information about you without your consent.

You can tell us not to contact you with information regarding our products and services, either at the point such information is collected on the Website (by checking or un-checking (as directed) the relevant box) or, where you do not wish us to continue to use your information in this way, by following the unsubscribe instructions on any communications sent to you.  You can also exercise the right at any time by contacting us using the Contacting us details at the end of this privacy policy.


Information Disclosed for Our Protection and the Protection of Others


We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.


Information sharing


We may disclose aggregate statistics about visitors to the Website, customers and sales in order to describe our services to prospective partners, advertisers, sponsors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

We may disclose your personal information to any of our affiliates, or to our agents or contractors who assist us in providing the services we offer through the Website, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks, from time to time.  Our agents and contractors will only use your information to the extent necessary to perform their functions.

In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.

We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or cyber crime or to protect the Website or the rights, property or personal safety of any person.

Information We Share With Your Consent:

Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

Is information about me secure?

Your Account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account.

We seek to protect Account information to ensure that it is kept private; however, we cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

We otherwise store all of our information, including your IP address information, using industry-standard techniques. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.

What choices do I have regarding my information?

You can use some of the features of the Services without registering, thereby limiting the type of information that we collect. You can always opt not to disclose certain information to us, even though it may be needed to take advantage of some of our features. You can delete your Account. Please note that we will need to verify that you have the authority to delete the Account, and activity generated prior to deletion will remain stored by us and information submitted publicly may remain publicly accessible.


Public forums


The Website may, from time to time, make chat rooms, message boards, news groups and/or other public forums available to its users.  Any information that is disclosed in these areas becomes public information and you should exercise caution when using these and never disclose your personal information.


External links


The Website may, from time to time, contain links to external sites.  We are not responsible for the privacy policies or the content of such sites.




We place great importance on the security of all personally identifiable information associated with our users.  We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.  For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information.  Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.

You should bear in mind that submission of information over the internet is never entirely secure.  We cannot guarantee the security of information you submit via the Website whilst it is in transit over the internet and any such submission is at your own risk.

It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.


Storage of your information


Information that you submit via the Website is sent to and stored on secure servers. This is necessary in order to process the information.  Information submitted by you may be transferred by us to our other offices and/or to the third parties mentioned in the circumstances described above (see Information sharing).


What happens when there are changes to this Privacy Policy?


We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we collect or use information, we will notify you by posting an announcement on the Services or sending you an email. A user is bound by any changes to the Privacy Policy when they use the Services after such changes have been first posted.


Contacting us

Please submit any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data by email to or by WhatsApp on (074) 029 4403 between the hours of 9:00am to 5:30pm, Monday to Friday.

I am unhappy with the product. What is your returns policy?

We love our products and we believe you will too, but this may not always be the case. Unfortunately given the intimate nature of our products, we cannot accept returns.

Sheba Terms and Conditions



Please read these Terms of Service and Conditions carefully before using this website ( and the services and products of Sheba Feminine Hygiene, here on out referred to as Sheba. These Terms and Conditions govern all use of this website and all content, services, and products available at or through this website. This website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on this website by Sheba. This website is owned and operated by Sheba.


These Terms and Conditions shall be deemed an agreement that contains the complete terms and conditions that apply to your use of this website and the services and products provided through this website. This Agreement describes and encompasses the entire agreement between Sheba and you, the user of this website and Sheba’s services and products provided through this website. Further, this Agreement supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to this website, the content and the software programs provided by or through the website, and the subject matter of this Agreement.


If you desire to become a member of the website and receive the services and products provided by through the website please read these Terms and Conditions carefully before using this website and Sheba’s services and products. By accessing this website or using any part of the website or any content or services and products hereof, you agree to become bound by these Terms and Conditions. Sheba reserves the right to make amendments to this Agreement, and such amendments can be made and effected by Sheba from time to time without specific notice to you. This Agreement as posted on this website reflects the latest agreement in effect and you should carefully review the same before using this website.





This website including its applications, tools, services, and products are intended for access and use by individuals who are at least thirteen (13) years old and above. By accessing and using this website including Sheba’s tools, applications, services and products, you warrant and represent that you are at least thirteen (13) years old and with full authority, right, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement.


  • Proper Use of the Website and Prohibitions


You understand and agree that you will use this website including its tools, applications, services, and products with full sense of responsibility and in a manner that is consistent with these Terms and Conditions and in such a way as to ensure compliance with all applicable laws and regulations. You agree that you will use this website and its services and products in compliance with all applicable local, state, national, and international laws, rules and regulations, including any laws regarding the transmission of technical data exported from your country of residence and all South Africa’s export control laws.


Sheba may, in its sole discretion, has the right to remove content and suspend, terminate, deactivate, or refuse registration or access to your account at any time, without notice and without liability, for any reason, including but not limited to violations of this Agreement, infringing on Intellectual Property and inactivity.


Sheba reserves the right to monitor and review your account, content and activity for compliance with this Agreement. Sheba may terminate or suspend your account or ability to use this website and its services and products if you breach this Agreement, and Sheba may remove any content that is unlawful, offensive, threatening, libellous, defamatory, obscene, objectionable or violates any party’s intellectual property rights.


You may view, download for collection purposes only, and print pages or other contents from the website for you own personal use, subject to the restrictions set out below and elsewhere in these Terms of Service and Conditions.

  • You must not use Sheba’s website, including its services and or tools if you are not able to form legally binding contracts, are under the age of 13 or are temporarily or indefinitely suspended from using our websites, services, products, and tools;
  • You cannot republish, sell, rent or sub-license any materials from this website including republication on another website.
  • You cannot reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purposes; or any other reason.
  • You cannot use this website in any way that causes, or may cause, damage or this website or impairment or the availability or accessibility of this website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal fraudulent or harmful purpose or activity.


 Health care disclaimer.


All aspects of the services, including without limitation all content (as defined below), are for informational purposes only. No information provided through the services is intended to be, and must not taken to be, factual or accurate knowledge, advice, diagnosis or treatment. No aspect of the services should be considered, or used as a substitute for, professional medical knowledge, advice, diagnosis, or treatment. The services do not constitute the practice of any medical, nursing or other professional health provider, knowledge, advice, diagnosis or treatment. You cannot use the services as a diagnosis, treatment or prescription. Reliance on any information provided through the services is solely at your own risk. No patient/doctor relationship of any kind is established through use of the services. The services are not a substitute for emergency medical help and cannot be used in the event of a medical emergency. You should always seek the advice of your physician or other qualified health provider, with any questions you may have regarding personal health or a medical condition, including diagnosis and treatment for your specific medical needs. You should never disregard or delay in seeking professional medical advice due to information you have obtained from the services.



Rules of conduct


As a condition of use, you promise not to use the Services for any purpose that is prohibited by these Terms of Service. You are responsible for all of your activity in connection with the Services.


You shall not (and shall not permit any third party to) either (a) take any action or (b) upload, download, post, submit or otherwise distribute or facilitate distribution of any Content on or through the Service, including without limitation any User Content, that:


  • Infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity or violates any law or contractual duty.
  • you know is false, misleading, untruthful or inaccurate;
  • is unlawful, threatening, abusive, harassing, defamatory, libellous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, vulgar, pornographic, offensive, profane, contains or depicts nudity, contains or depicts sexual activity, or is otherwise inappropriate as determined by us in our sole discretion;
  • constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (“spamming”);
  • contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password or other information of ours or of any third party;
  • impersonates any person or entity, including any of our employees or representatives; or
  • includes anyone’s identification documents or sensitive financial information.
  • You shall not: (i) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our (or our third party providers’) infrastructure; (ii) interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services; (iii) bypass, circumvent or attempt to bypass or circumvent any measures we may use to prevent or restrict access to the Services (or other accounts, computer systems or networks connected to the Services); (iv) run any form of auto-responder or “spam” on the Services; (v) use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Site; (vi) harvest or scrape any Content from the Services; or (vii) otherwise take any action in violation of our guidelines and policies.
  • You shall not (directly or indirectly): (i) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services (including without limitation any application), except to the limited extent applicable laws specifically prohibit such restriction, (ii) modify, translate, or otherwise create derivative works of any part of the Services, or (iii) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder. You shall abide by all applicable local, state, national and international laws and regulations.
  • We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of us, our users and the public.



Definition. For purposes of these Terms and conditions, the term “Content” includes, without limitation, information, data, text, photographs, videos, audio clips, written posts and comments, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the Services. For the purposes of this Agreement, “Content” also includes all User Content (as defined below).

  • User Content. All Content added, created, uploaded, submitted, distributed, or posted to the Services by users (collectively “User Content”), whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such User Content. Any testimonials you may provide us at our request shall be User Content. You represent that all User Content provided by you is accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations. You acknowledge that all Content, including User Content, accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Services is or will continue to be accurate.
  • You may provide suggestions and comments or other feedback to Sheba with respect to the Services (“Feedback”). You represent and warrant that you have all rights to submit the Feedback. You are responsible for the legality, accuracy, originality and content of your Feedback. Submission of Feedback is at your own risk. You shall, and hereby do, assign to Sheba all right, title and interest (including all related intellectual property and other proprietary rights) in and to the Feedback. Sheba will be free to use or disseminate your Feedback.


In addition, Sheba makes no representation that the operation of the website will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors. Sheba may change, restrict access to, suspend or discontinue the website, its services or any part thereof at any time. The information, content and services on the website are provided on an “as is” basis. When you use the site and or participate herein, you understand and agree that you participate at your own risk.






As a requirement of becoming a member of this website and using the websites tools, applications, services, and products, you must register with the website and be required to provide password and user name. You must complete the full registration process and shall provide the site with accurate, complete and updated registration information. Failure to do so shall constitute a breach of these Terms and Conditions, which may result in immediate termination of your account.


As a registered member of this website, you are entirely responsible for maintaining the confidentiality of your password. You agree not to use your Member Account, Member Profile, username, or password of another member at any time. You agree to notify Sheba immediately if you suspect any unauthorized use of Member Account, Member Profile, username, or password. You are solely responsible for any and all use of you Member Account and Member Profile. You must not transmit worms or viruses or any code of destructive nature. Should it come to Sheba’s attention that you have engaged in such behaviour, Sheba reserves all rights under the law to seek legal action for any and all damages or injuries caused by such behaviour. Any information provided by you or gathered by this website or third parties during any visit to this website shall be subject to the terms of this website.


Moreover, you may not register for more than one Member Account or have more than one Member Profile. Nor may you register for a Member Account or set up a Member Profile on behalf of an individual other than yourself or on behalf of any group or entity. Furthermore, you may not use or attempt to use another’s Member Account without authorization from us or create a false identity on this website and use the services provided through this website and Sheba on a false pretence. For groups interested in receiving Sheba products or undertaking group sales, contact


Non-Commercial Use


Members on this website are prohibited from using this website and services provided in connection with any commercial endeavours or ventures. Juridical individuals or entities, including but not limited to, organizations, companies, and/or businesses may not register to become Members of this website or set up Member Profiles and should not use the website for any purpose.


Acceptance of an Order


An order becomes binding when you enter all of the necessary data has been entered, you have confirmed acceptance of these Terms and Conditions, and you have clicked the “Submit” button. Up until the moment you click “Submit”, you can change your order and the data associated with your order at any time.


Sheba reserves the right, without notice, to make product substitutions when necessary provided such substitutions are similar in style, nature and quality.


Sheba also reserves the right to not to accept an order. The decision is made at the discretion of Sheba. If an order is not executed, Sheba will inform you by email and you will be reimbursed according to your initial order.


The confirmation of receipt does not constitute a purchase contract, the confirmation of receipt only documents that your order has been received by us.


We currently only offer online sales in South Africa.


  • Delivery


The delivery of the ordered merchandise will be made to the delivery address specified by the ordering party. If the ordering party is not available at the time of the delivery and has not made provisions and is unreachable, the product will be returned to the warehouse and delivery will be attempted on the following day or when delivery crew is next available.



Please note that agreements you may have with your credit institute or other institutions may result in additional costs for electronic transfers, holding an account, etc.


Sheba reserves the right to limit the use of the payment methods named above to one or more of the options listed.


Links and Framing


Illegal and/or unauthorized uses of this website and the services and products provided through the website, including unauthorized linking to or framing of the website will be investigated, and appropriate legal action may be taken. Some links, however, are welcome to the website and you are allowed to establish a hyperlink to appropriate parts within the website provided that:

  • You post your link only with the forum, chat, message board section
  • You do not remove or obscure any advertisements, copyright notices or other notices placed on the website
  • The link does not state or imply any sponsorship or endorsement of your website
  • You immediately stop providing links to the website on written notice from Sheba.

However, you must check the copyright notice on the homepage to which you wish to link to make sure that one of the website’s content providers does not have its own policies regarding direct links to their content on this website.


Warranty Disclaimer and Exclusions/Limitations on Liability


You represent and warrant that (a) all of the information provided by you to this website is correct and current; and (b) you have all necessary right, power and authority to enter into this Agreement and to perform the acts required of you hereunder.


You hereby accept and agree that it is beyond Sheba’s control, and Sheba has no duty to take any action regarding which users gain access to the website or use this website’s services and products what effects the content may have on you; how you may interpret or use the content; or what actions you may take as a result of having been exposed to the content. You release Sheba from all liability for you having acquired or not acquired content through this website or the services and products provided through this website.


It should be noted that this website and/or the services provided through this website may contain, or direct you to other websites containing, information that some people may find offensive or inappropriate. Sheba makes no representations concerning any content contained in or accessed through this website or the services and products provided through this website, and Sheba will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the website or the services and products provided through this website. The views expressed by our partners, affiliates and websites accessed through this website are not necessarily the views of Sheba and therefore shall not necessarily be attributed to Sheba.


In all circumstances sheba’s maximum liability is limited to R2000. Sheba shall not, under any circumstances, be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential, damages , whether upon a claim or action in contract, tort, negligence, indemnity or contribution, or other claims relating to the products it sells which exceeds this liability limit. Sheba shall not be liable for third party claims for personal injury, damages against the customer, or for malfunction, delays, loss of business, loss or damages to exemplary damages, whether or not Sheba has been made aware of the possibility of such claims or damages.


Further, in no event will Sheba be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; or (iii) for interruption of use or loss or corruption of data. The foregoing should not apply to the extent prohibited by applicable law.




You agree to indemnify and hold harmless Sheba, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the websites and the services and products provided through the website, including but not limited to your violation of this Agreement.


Intellectual Property Rights


There are instances in which this website allows people throughout the world to share valuable information, ideas and creative works. To ensure continued open access to such material, Sheba, along with its users, need to protect the rights of those who share their creations on this website. Although Sheba makes the website freely accessible, Sheba does not intend to give up its legal rights, or anyone else’s legal rights, to the materials appearing on the website. The materials available on the website shall remain the property of Sheba and /or its licensors, and are protected by copyright, trademark, and other intellectual property laws. You acquire no proprietary interest in any such rights. Furthermore, you may not remove or obscure the copyright notice or any other notices contained the website or anything retrieved or downloaded from them.


You hereby acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Rights, in and to the website, and that you will not acquire any right, title, or interest in or to the website except as expressly set forth in this Agreement. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to this website and its services and products, or proprietary information related thereto.


By submitting content on the website or otherwise for Sheba’s services and products, you hereby do and shall grant Sheba, a worldwide, non-exclusive, royalty-free, fully paid, sub-licensable and transferable license to use, copy, edit, modify, reproduce, distribute derivative works of, display, perform, and otherwise fully full exploit the content in connection with the website, the services provided through the website and Sheba’s (and its successors and assigns) business, including without limitation for promoting and redistributing part or all of the site (and derivative works thereof) or the service in any media formats and through any medial channels (including, without limitation, third party websites and feeds). You also hereby do and shall grant to each user of this website and /or the services of this website a non-exclusive license to access your content through the website and the services and products provided through the website, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such content in connection with their use of this website and the services and products provided through the website.




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To cancel your Member Account or subscription, please email




You agree not to disclose information you obtain from us and or from our clients, advertisers, suppliers and forum members. All information submitted to by an end-user customer is proprietary information of Sheba. Such customer information is confidential and may not be disclosed by Sheba, except as reasonably required for Sheba to conduct its primary business. Sheba agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.


Assignment of Rights


Your rights of whatever nature cannot be assigned nor transferred to anybody without Sheba’s express written consent, and any such attempt without Sheba’s written consent may result in termination of this Agreement, without liability to Sheba. However, Sheba may assign this Agreement to any person or organization at any time without notice.


Waiver and Severability of Terms


Failure of Sheba to insist upon strict performance of any of these Terms and Conditions and the covenants provided herein shall not be deemed a relinquishment or waiver of any rights or remedy that Sheba may have, nor shall it be construed as a waiver of any subsequent breach of these Terms and Conditions and the covenants provided herein, which shall remain in full force and effect at all times.


No waiver by either party of any breach of any provision herein shall be deemed a waiver of any subsequent or prior breach of the same or any other provision.


In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provisions shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.


Entire Agreement


This Agreement shall be governed and construed in accordance with the substantive laws of South Africa. This Agreement describes and encompasses the entire agreement between Sheba and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the website, the contents and materials provided by or through this website as well as the services provided through this website, and subject matter of this Agreement. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees.


Choice of Law/Jurisdiction


Any dispute, controversy or difference which may arise between the parties to this Agreement out of, in relation to, or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of South Africa to the exclusion of any other courts with giving effect to its conflict of laws provisions or your territory or country of residence.




This Agreement will remain in full force and effect while you use the website and the services and products provided through this website. You may terminate and/or discontinue your membership, Member Account or Member Profile at any time for any reason by following the instructions on the website. Sheba may terminate and/or discontinue your membership, Member Account or Member Profile for any reason at any time. If you are using a paid version of the services and products provided through this website and Sheba terminates your membership and/or Member Account because you have breach the Agreement, you will not be entitled to any refund or unused subscription fees. Even after your membership and Member Account are terminated certain sections of this Agreement will remain in full force and effect.


You agree that disputes between you and us will be resolved by binding, individual arbitration and you waive your right to participate in a class action lawsuit or class-wide arbitration.


Acceptance of terms and conditions


By registering for and/or using the Services in any manner, including but not limited to visiting or browsing the Site, you agree to these Terms of Service and all other operating rules, policies and procedures that may be published from time to time on the Site by us, each of which is incorporated by reference and each of which may be updated from time to time without notice to you.


How long can you wear the Sheba Feminine Ultra-Soft Menstrual Cup?

Your menstrual cup can be left unchanged for up to 12 hours. However, this is dependent on your flow.

What size Sheba Feminine Ultra-Soft Menstrual Cup should I choose?

The Sheba Feminine ultra-soft menstrual cups come in size A and size B. Select size A if you have a light flow and size B if you have a heavier flow. If you have a low cervix, are a teen, are relatively active or if it’s your very first time using a menstrual cup the smallest size would be the best.

How firm are the Sheba Feminine Ultra-soft Menstrual cups?

The Sheba ultra-soft cups are ultra-soft with a shore score of 47A-50A. This means that our cups are softer than your other cups, and that they’re also perfect for those with bladder sensitivity, cramping or discomfort with firmer cups. Our cups are COMFORTABLE! We suggest using the instructions below to insert it and then double check to make sure the cup has opened by running a finger around the body of the cup. If you feel any folds, rotate the cup again until it opens completely, creating a seal. No folds? You’ve successfully inserted your Sheba cup! You can check the seal by tugging lightly on the ring. If you feel resistance as you softly pull down, you have a good seal!

How do I insert the Sheba Feminine Ultra-soft Menstrual cup?

How do I clean the Sheba Feminine Ultra-soft Menstrual cup?

Can I use the Sheba Feminine Ultra-soft Menstrual cup while peeing or when having a bowel movement?

Yes, the vagina, urethra (the hole where pee is excreted) and the anus function independently so it’s definitely possible to use the toilet with the cup inserted.

Can I use the Sheba Feminine Ultra-soft Menstrual cup while I have an IUD inserted?

Yes, seeing as the cup sits at the base of the vaginal canal it shouldn’t interfere with an IUD. You just need to ensure that the string of the IUD doesn’t get pulled out along with the cup when trying to remove the cup. Make sure the suction seal is broken while removing the cup so the IUD doesn’t get dislodged.

Will the Sheba Feminine Ultra-soft Menstrual cup get stuck or lost?

No, the vagina only has one opening which is where menstrual blood passes through. The cervix is on the other side of the vagina which blocks anything from passing from the vagina into the body.

How long does the Sheba Feminine Ultra-soft Menstrual cup last?

Sheba’s ultra-soft menstrual cups can last between 5 to 10 years.

Can teenagers use the Sheba Feminine Ultra-soft Menstrual cup?

Definitely! In fact, the cup has been very successful with teens all over the world. It is suggested that teens start out with using a smaller cup size at first as they get more comfortable with their period and using the cup. It is a good idea to also wear a pad or pantyliner if it’s your first time using the cup.

Can I use the Sheba Feminine Ultra-soft Menstrual cup while swimming?

Yes, the cup is excellent for those who are very active!

Can I sleep with the Sheba Feminine Ultra-soft Menstrual cup in?

Yes, the cup can be worn for up to 12 hours.

Can I use the Sheba Feminine Ultra-soft Menstrual cup even if I’ve never used a tampon before?

Without a doubt! Although it may take some more time and patience but, if you follow our instructions you’ll have it down in no time at all.

How much liquid can the Sheba Feminine Ultra-soft Menstrual cup hold?

Our smallest size (size A) can hold 15-20ml and our biggest size (size B) can hold 30-35ml.

How do I clean the Sheba Feminine Ultra-soft Menstrual cup in public toilets or while travelling?

If you’re in a public toilet you can empty it in the toilet and wipe to clean the cup before inserting it again. Just make sure to thoroughly wash your hands before and after.

Can I have penetrative sex while using the Sheba Feminine Ultra-soft Menstrual cup?

If you’ve purchased a disposable menstrual cup you can have sex as disposable cups are intended to sit directly below the cervix, they’re made from a soft material, and they’re made for only one use.


However, if you’ve purchased one of our ultra-soft medical-grade silicone cups sex is not recommended. This is because reusable cups are made from a stronger material and are meant to sit lower in the vaginal canal away from the cervix. This makes it unsafe to have sex while using a reusable menstrual cup.

Can the Sheba Feminine Ultra-soft Menstrual cup leak?

If it’s not inserted and sealed properly it can leak. Please refer to FAQ above on how to insert it correctly.


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